Last updated: 6/2/25

At From, Inesz, we’re committed to delivering your order with care, efficiency, and clarity. Please review our shipping policy below before placing your order.

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 Order Processing

• Orders are processed within 2–4 business days of purchase (excluding weekends and holidays).

• You will receive a confirmation email once your order is placed, and another with tracking information when it ships.

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 Shipping Rates & Delivery Times

• Domestic Shipping (U.S.):
  Standard: 3–7 business days
  Expedited: 1–3 business days
  Rates are calculated at checkout based on your shipping address and selected method.

• International Shipping:
  Available to select countries. Delivery times vary by destination (typically 7–21 business days).
  Customs fees, duties, or import taxes (if applicable) are the responsibility of the customer.

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Tracking Your Order

Once your order has shipped, you'll receive an email with tracking details. Please allow 24–48 hours for tracking to update.

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 Shipping Delays

From, Inesz is not responsible for shipping delays due to:

• Carrier issues
• Incorrect addresses provided at checkout

• Weather disruptions or customs processing for international orders

If your order is significantly delayed, contact us at sincerely@frominesz.com, and we’ll do our best to assist.

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 Lost or Stolen Packages

We are not responsible for packages lost or stolen after confirmed delivery. We recommend selecting a shipping method with tracking and delivery confirmation. If you believe your package is missing, contact the carrier first. If needed, reach out to us for further support.

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 Address Accuracy

Please ensure all shipping details are correct before finalizing your order. From, Inesz is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Questions?

For any shipping inquiries, please contact us at:
sincerely@frominesz.com
We're here to help